Roger Smith Hotel, New York NY (United States) - Deals & Reviews

Planned to see New York major attractions and it was reasonable base for visiting all of them. Microwave, coffeemaker and fridges worked well. What's more, free Wi Fi was good.

Good location, close to subway nearby. The valet parking is so easy and the rooms looked immaculate

The room faced city.

The hotel needed updating.

If you don't set your expectations too high, this hotel will deliver. I don't mean this in a negative way ... it actually has a correct price/quality label. Location is good, easy metro access couple of blocks away (Grand Central station will get you anywhere quickly). Although the hotel rooms are a bit dated they were cleaned propely every day.

I requested and got confirmation before I arrived at hotel that my room would have 2 beds. Upon arrival these rooms were already given away. As the hotel was fuly booked during the 4 nights we stayed there, it was not possible to change rooms later on. The sales manager appologised for the discomfort and apart from giving us an extra roll-on bed .. he also compensated by giving us breakfast vouchers which was a very nice gesture... so a negative experience handled correctly. Thumbs up!

Good location. Hotel was relatively clean with comfortable beds. Valet parking was reasonably priced for nyc

Dated decor. Lots of street noise. Lobby looks run down. Bathroom was tiny and dated. Staff was indifferent

Nicely appointed room, helpful staff, unlimited free local calls, in general, a surprisingly positive experience, especially given the relatively low price.

Staff are very pleasant. Hotel is in a good location for what we wanted to do in New York City. This was second time we stayed with them.

You have to watch your bill. We were double charged for room. Also Housekeeping seems to have a problem supplying fresh wash clothes. We had to ask for new ones when we wanted them.

The room was extremely big, specially for NY. The decoration was antique but very nice.

In the past it must have been a very luxurious hotel. Although very nice and antique, qou could tell that some things were old. But I enjoyed and recomend my stay.

Convenient to businesses in midtown.

The location is excellent, hotel is decent and straightforward, with all facilities necessary, although not exceptional

Free Wifi service and newspaper available... Hotel was clean and basic - really liked the firm bed and plush pillows...

Updating the carpets and room fixtures will an additional touch

The room is very nice and contain large space. The furniture is comfortable.

Tv channel options are poor. The tv is old stile. Wireless service is very very slow and surfing the web is almost impossible. Bathroom has't been updated for a very long time. Elevators are slow and old.

very poor beds, hotel decor tired,small elevator, no bell boys,pathetic a/c

Location was excellent, close to subways and popular tourist attractions.

I understand we are talking about New York but this hotel was not worth the money spent. Rooms were small and cramped for my family of five. Internet service was little more than impressive and the outdated decor was very poor. The convenient location is the trade off.

Location was perfect for me and the room was quite big, especially for a nyc hotel. Staff were friendly and attentive.

Hmm, where to begin? Room was loud even though on the 13th floor, could hear the trains from Grand Central Station and the heating system woke me every time it ran (it was a hot water heating system that made a loud clicking noise). The bed was very poor, whoever designed the "pillow top" mattress obviously never talked with anyone with a bad back and literally I sank into the bed and knew things would be bad the next day - and they were. The room smelled slightly of urine (room 1310) and there was not a single free plug for plugging in my computer or other devices, which necessitated me unplugging either the tv or other devices in order to use the power to recharge my computer. The entire hotel is in desperate need of an update, it is really stuck in 1960! There are much better hotels in the immediate vicinity for the price. Oh, almost forget, the two old elevators are appallingly slow, especially around 8 am when cleaning staff and departing customer traffic is high.